DOMAIN AND ACCOMMODATION REGISTRATION
When you read and agree with the terms and conditions for registering domains and hosting websites, you are also automatically agreeing with the general conditions that apply to all services. If there are other extra rules specific to this service, they are also valid, as long as they are attached to this document and signed by both parties.
1. Account Setup / Registration Email
1.1 Your account will be set up after full payment for the service.
1.2 Use a valid email that is not from the domain to be registered for all communications.
2. Transfers
2.1 There are no guarantees that hosting account transfers will be successful.
2.2 The transfer of domains or hosting is a courtesy of the Conceitos Diferentes and, if it does not work, we cannot be held responsible for any break in service or loss of data.
3. Important Rules for Using Our Services
3.1 Do not use the services provided by Conceitos Diferentes for illegal purposes.
3.2 We want to make sure everything works well for you. If we do not receive an email response within 48 hours in cases of abuse, we may need to suspend or terminate the service. If you need help, or are in doubt about the suitability of your site to our servers, contact us via geral@conceitos.pt. We are here to help!
3.3 We are not responsible for the content you place on servers.
3.4 Let's be blunt: child pornography content or links to such websites will be suspended immediately. This is not tolerated at all.
3.5 It is not allowed to use the hosting space to share programs, videos or anything that requires a lot of server resources.
3.6 Do not store backups made by C-Panel in the hosting. It's better to transfer them to your own computer.
3.7 If serious breaches occur, we may need to inform the relevant authorities. Let's work together to avoid this.
3.8 Please ensure that the scripts and applications used on your account are secure and do not harm the service. Security is important to everyone.
4. Expressly Prohibited Activities
4.1 Do not sell illegal products.
4.2 Do not share obscene, violent or defamatory content.
4.3 Do not promote violence against governments or groups.
4.4 Do not use your hosting as a game server or file sharing.
4.4 Do not defame Conceitos Diferentes or their associates.
5. Email and Anti-Spam Policy
5.1 Do not send unsolicited email (SPAM).
5.2 You are allowed to send up to 500 emails per hour for each domain. If you send more than that, most emails will bounce back in error, meaning they won't be delivered.
5.3 If you want to have a Mailing List with more than 5,000 addresses, it is better to have your own hosting plan with a dedicated or semi-dedicated server. Please contact our sales department for a quote.
5.4 When sending messages, even to small mailing lists, it is important to space them at least 10 seconds apart. Otherwise, your account may be suspended.
5.5 Do not use more than 25% of server resources for more than 90 seconds.
6. Monthly Traffic and Disk Space
6.1 You agree that we monitor the traffic and disk space used on your hosting on a daily basis.
6.2 Do not store backup copies in the accommodation. It's better to transfer them to your own computer.
7. Payments
7.1 You agree to pay for the Services in advance.
7.2 Invoices are issued up to 15 days before the end of the service.
7.3 If you do not pay, your service will be suspended.
8. Backup and Data Loss
8.1 You are responsible for your own backups.
8.2 The replacement of services or backups may have associated costs.
9. Cancellation and Refunds
9.1 Conceitos Diferentes can cancel your account at any time.
9.2 You can cancel your hosting account within the first 30 days, after which you lose the right to be refunded.
10. Use of Resources
10.1 Do not overuse server resources.
11. Resellers
11.1 Resellers are responsible for supporting their customers.
11.2 If we encounter a serious problem, we will first notify the dealer of the matter in question so that he can take appropriate action with his customer.
12. Shared Accounts
12.1 It is not allowed to resell shared accounts.
13. Responsibility
13.1 We are not responsible at any time for damages to your business arising from the use of these services.
14. Data Delivery
14.1 Conceitos Diferentes may provide personal data to authorities if necessary.
15. Jurisdiction and Applicable Law
15.1 The Conceitos Diferentes reserves the right to change these conditions, informing customers by email about the changes.
These are the main information of this contract. Make sure you read it completely and understand the rules before agreeing to the terms stated. When you read and agree to the terms and conditions for domain registration and website hosting, you are also automatically agreeing to the general conditions that apply to all services. Once again, if there are other extra rules specific to this service, they are also valid, as long as they are attached to this document and signed by both parties.
